Senior Solution Sales Executive, CRM Workflows - Insurance

The Senior Solution Sales Executive will oversee market success of ServiceNow's CRM Workflows products, develop sales strategies, and establish relationships with C-suite personas across CRM product(s) and CRM multi-workflow solution(s).

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
• An understanding of the CRM, CX or CSM solution-related business processes
• Experience leading virtual or matrixed teams
• Ability to understand broad, macro-level business IT needs for a prospective client
• 7+ years of sales experience within complex software or platform solutions
• Deep industry knowledge of either Insurance industry preferred or the wider FSI market
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Able to thrive in a fast paced, growing, deadline driven environment
• Willingness to go above and beyond to win in the market against stiff competition
• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
• Excellent communication and presentation skills

Benefits

• generous vacation and holiday time
• stock options
• health, dental, and vision benefits
• 401(k) or other retirement plan