Fresenius Medical Care is seeking a Senior Specialist HR Operations Support to develop, maintain, and continuously improve HR Service Delivery metrics, KPIs, and dashboards. The ideal candidate will have strong advanced Excel skills, a degree in Human Resources or Business Administration, and 7-8 years of experience in HR functional areas.
Requirements
- Configure and create reports using pre-delivered reporting fields, specifying structure, scope, user authorization, periodicity, reporting levels, and so on.
- Advanced Excel skills, including proficiency in macros and automation.
- Experience with report configuration in a ticketing and reporting tool.
- Degree with focus on Human Resources or Business Administration
- Minimum 7-8 years’ experience in different HR functional areas ideally in HR generalist or HR operations or shared service reporting roles in a global environment.
- Fluency in English reading and speaking is a must, other language knowledge would be added advantage.
Benefits
- Passion for improvement to achieve higher quality, consistency, and reliability of HR service delivery through service monitoring and reporting.
- Experience with and a strong interest in HR ticketing and other data reporting / analytics tools
- Proficiency with Workday, ServiceNow or other cloud-based HR solutions
- Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned.