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Fresenius Group
Senior Specialist Support – HR Service Monitoring and Reporting
Join Fresenius Group in Gurugram as a Senior Specialist Support for HR Service Monitoring. Leverage ServiceNow skills to enhance HR metrics and reporting.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
July 24, 2025
We are seeking a Senior Specialist Support – HR Service Monitoring and Reporting to join our team. The successful candidate will develop, maintain, and continuously improve HR Service Delivery metrics, KPIs, and dashboards to support service level monitoring and reporting.
Requirements
- Strong advanced excel skills
- Experience with report configuration in a ticketing and reporting tool
- Degree with focus on Human Resources or Business Administration
- Minimum 7-8 years’ experience in different HR functional areas
- Fluency in English reading and speaking
- Proficiency with Workday, ServiceNow or other cloud-based HR solutions
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Requirements Summary
7-8 years’ experience in HR, strong excel skills, and proficiency in Workday or ServiceNow
