Senior Specialist Support – HR Service Monitoring and Reporting

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results.

Requirements

• Must have strong advanced Excel skills and experience with report configuration in a ticketing and reporting tool.
• Degree with focus on Human Resources or Business Administration.
• Minimum 7-8 years’ experience in different HR functional areas ideally in HR generalist or HR operations or shared service reporting roles in a global environment.
• Passion for improvement to achieve higher quality, consistency, and reliability of HR service delivery through service monitoring and reporting.
• Experience with and a strong interest in HR ticketing and other data reporting/analytics tools
• Proficiency with Workday, ServiceNow or other cloud-based HR solutions
• Fluency in English reading and speaking is a must, other language knowledge would be an added advantage
• Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned.
• Ability to work effectively with multicultural and virtual teams.
• Strong problem-solving and critical-thinking skills.
• Excellent communication, collaboration, and influencing skills.
• Driven by values of data accuracy, agility, automation, and innovation.
• Project and change management skills; being able to manage improvement initiatives independently under minimum guidance.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible working hours