Zscaler

Senior Staff ServiceNow Developer

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 25, 2025

Zscaler, a leading cybersecurity company, is seeking a Senior Staff ServiceNow Developer to join their G&A team in the United States. This role involves designing and developing scalable ServiceNow solutions, collaborating with business owners, and leveraging ITSM, ITOM, CMDB, CSM, and HRSD modules. The position offers flexibility with a preference for candidates in the San Jose, CA area and requires a hybrid schedule.

Requirements

  • 10+ years of hands-on experience in the ServiceNow platform
  • Proficiency in ServiceNow scripting including Business Rules, Client Scripts, and APIs
  • ServiceNow Certified Application Developer (CAD) certification
  • Understanding of ITIL processes and ServiceNow modules
  • Ability to collaborate with technical and business stakeholders

Benefits

  • Health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Requirements Summary

10+ years ServiceNow experience. ServiceNow Certified AD, ITIL understanding & CSM knowledge. Requires strong scripting & collaboration skills