Senior Staff Software Engineer - Fullstack

ServiceNow is seeking a Senior Staff Software Engineer - Fullstack to join the Connected Customer Experience (CCX) team. The successful candidate will build high-quality, scalable, clean, and reusable applications and solutions using the full web technology stack, including JavaScript, AngularJS, React, HTML, CSS, and SQL. The role requires experience in leveraging AI into work processes, decision-making, or problem-solving, as well as strong expertise with ServiceNow platform and modern UI frameworks.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Typically requires a minimum of 12 years of hands-on experience with Java or another object-oriented programming language
• 8 years of full stack development experience, delivering end-to-end enterprise-grade applications
• Strong expertise with ServiceNow platform, including custom development within Service Portal and Next Experience UI
• Proficient in modern UI frameworks such as Angular or React, with strong JavaScript development skills
• Experience working across multiple technology stacks, including Cloud Platforms: Azure, AWS; Messaging Systems: Kafka, Dell Boomi; Monitoring Tools: Splunk, Catchpoint; Web Infrastructure: API Gateways, CDNs
• Solid knowledge of data structures, algorithms, design patterns, and software performance tuning
• Advanced experience with relational databases, including design, development, and optimization
• Demonstrated ability to lead technical initiatives and collaborate across teams without formal authority
• Excellent communication and interpersonal skills; able to translate complex concepts for various audiences
• Hands-on experience developing custom applications on the ServiceNow platform is preferred
• Strong organizational skills with the ability to manage and prioritize multiple complex initiatives
• Passion for web technologies, reusable components, and building developer-friendly platforms

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs