Senior Staff Software Engineer, Full Stack

ServiceNow is seeking a Senior Staff Software Engineer to join the Connected Customer Experience team. This role involves building high-quality, scalable applications within the web technology stack, collaborating with various teams, and contributing to the enhancement of existing products. The position prioritizes hands-on coding, continuous delivery, and collaboration.

Requirements

• Minimum of 15 years of related experience building enterprise-grade applications.
• 10+ years of Full Stack Development (end-to-end application development, maintenance, & deployment).
• Exposure to or hands-on experience with GenAI solutions, including Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), or Agentic AI systems.
• Proficient in modern UI frameworks such as Angular or React, with strong JavaScript development skills.
• Experience working across multiple technology stacks, including Cloud Platforms (Azure, AWS), Messaging Systems (Kafka, Dell Boomi), Monitoring Tools (Splunk, Catchpoint), and Web Infrastructure (API Gateways, CDNs).
• Demonstrated ability to lead technical initiatives and collaborate across teams without formal authority.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Operate with a higher degree of autonomy and level-head.

Benefits

• Competitive salary
• Comprehensive health insurance
• 401k Matching