Senior Technical Accelerator Consultant – Impact

We are seeking a Senior Technical Accelerator Consultant to join our team in Dublin, Ireland. As a core part of our new team, you will help customers unlock business value and accelerate the adoption of our ServiceNow products through delivering our technical accelerators. The ideal candidate has significant experience in ServiceNow development and a passion for digital transformation.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• ServiceNow skills & previous experience in different ServiceNow modules are required for this role
• Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
• Knowledge of technical components such as LDAP, SAML/SSO and integrations that make use of these technologies
• Experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment
• Experience working with Agile methodologies
• Excellent communication and presentation skills
• Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders
• Prepared to study for, obtain and maintain ServiceNow certifications

Benefits

• Flexible work setup with office days twice a week
• Opportunity to work on a new product (ServiceNow Impact)
• Collaborative and dynamic work environment
• Professional growth and development opportunities
• Competitive salary and benefits package
• Opportunity to work with a global market leader