Senior Technical Accelerator Consultant – Impact

ServiceNow is seeking a Senior Technical Accelerator Consultant – Impact to help clients accelerate their digital transformation journey using ServiceNow’s Now Platform and related technologies. The role involves delivering technical accelerators, preparing client-facing deliverables, identifying process improvements, and mentoring junior team members. ServiceNow recognizes the value of strong skills in AI and integrates the ServiceNow impact to increase customer business value. The company fosters a challenging and innovative work environment, offering a hybrid model with office days twice a week.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• ServiceNow skills & previous experience in different ServiceNow modules.
• Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.
• Knowledge of technical components such as LDAP, SAML/SSO and integrations.
• Ideally,experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment.
• Experience working with Agile methodologies.
• Excellent communication and presentation skills.
• Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders.

Benefits

• Career growth opportunities
• Competitive salary
• Hybrid work setup