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ServiceNow
Senior Technical Consultant - Employee Worfklows/HR Service Delivery
Join ServiceNow as a Senior Technical Consultant in Due, Ile-de-France, focusing on Employee Workflows. Leverage HR expertise and AI integration to enhance service delivery.
The Mothership
Senior
ServiceNow Role Type:
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Job description
Posted on:
October 1, 2025
ServiceNow is seeking a Senior Technical Consultant specializing in Employee Workflows (EWF) within the Customer Outcomes team. The consultant will collaborate with customers to design and configure HR solutions, leveraging best practices and technical expertise to drive employee experience, productivity, and customer success. This role requires a strong understanding of HR processes and a commitment to continuous improvement.
Requirements
- Leveraging or critically thinking about how to integrate AI into work processes.
- Consulting experience within enterprise organizations and ability to influence customers.
- Defining and deploying future-state HR service processes.
- Understanding of HR and related systems.
- Experience with SaaS environments (XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, Web Services).
Requirements Summary
Experience integrating AI into HR processes, enterprise consulting, HR systems understanding (ADP, Workday, Oracle/PeopleSoft, SAP/SuccessFactors), and SaaS experience
