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ServiceNow
Senior Technical Consultant
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 9, 2025
ServiceNow is seeking a Senior Technical Consultant to lead hands-on implementations of ServiceNow solutions for various ITSM, ITOM, CSM, HRSD, or FSM modules. The role involves working with clients to translate business needs into scalable platform solutions, applying industry knowledge, and mentoring junior consultants. ServiceNow aims to make the world work better through innovative AI-enhanced technology.
Requirements
- 4+ years of hands-on ServiceNow implementation experience
- Proven field consulting experience with ITSM, CSM, HRSD or FSM
- Strong understanding of ITIL and service management processes
- Experience with authentication methods (SSO, SAML), LDAP, and integration middleware
- Familiarity with industry-specific workflows and challenges
Benefits
- Flexible work environment
- Remote work option
Requirements Summary
4+ years of ServiceNow experience; ITSM, CSM, HRSD knowledge is key; strong ITIL/Service management understanding & experience
