ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Toronto. Leverage ITAM expertise, ServiceNow certifications, and strong interpersonal skills to drive customer success.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Asset Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 29, 2025

ServiceNow is seeking a Senior Technical Consultant to work on IT Asset Management (ITAM) Workflow Products Expert Implementation Services. The role involves consulting with customers, configuring ServiceNow ITAM products, and leading customer design workshops. The ideal candidate has experience with complex technologies, integrations, and portals, as well as strong interpersonal skills and customer-centric attitude.

Requirements

  • ServiceNow Certified System Administrator (CSA) certification
  • Solution-Specific Certified Implementation Specialist designations in HAM and SAM
  • Micro-Certifications
  • At least 5 years of configuration/development experience for complex, highly-capable, technologies
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.)
  • Strong understanding with leading ITAM leading practices and related systems and tools
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • Base pay of $106900-187100
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

5+ years of configuration/development experience, ServiceNow Certified System Administrator (CSA) certification, and strong interpersonal skills