ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Sydney, NSW. Leverage 7+ years of ServiceNow expertise to implement AI solutions, drive business outcomes, and enhance customer experiences. Competitive salary and benefits included.

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Job description

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Posted on:
 
October 12, 2025

ServiceNow is seeking a Senior Technical Consultant to join their Customer Excellence Group (CEG) in the APAC region. This role involves working with customers to implement solutions using the Generative AI and Platform services, accelerating adoption and driving business outcomes. The consultant will be focused on design, build, and operational aspects of ServiceNow’s solutions.

Requirements

  • At least 7 years of configuration/development experience in ServiceNow platform.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes.
  • Demonstrated ability to influence and consult in complex environments.
  • Strong Communication and Collaboration skills
  • Customer-focused mindset and commitment to delivering high-quality results.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional development

Requirements Summary

7+ yrs ServiceNow experience, AI integration expertise, & impactful customer consulting skills. Customer-centric mindset & communication are crucial