ServiceNow

Senior Technical Consultant (AI), Platform Products Expert Implementation Services

Senior Technical Consultant (AI) at ServiceNow, Toronto. Implement AI solutions using Predictive Intelligence, AI Search, Virtual Agent. Requires 5+ yrs experience, CIS/CAD cert, Javascript skills.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer

Job description

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Posted on:
 
November 10, 2025

ServiceNow is seeking a Senior Technical Consultant (AI) to work with customers to implement AI solutions using best practices. The role involves designing and implementing AI systems, troubleshooting errors, and developing solutions for complex use-cases.

Requirements

  • At least 5 years of configuration/development experience for complex, highly capable, solutions
  • Maintain at least 1 ServiceNow mainline CIS certifications or ServiceNow Certified Application Developer (CAD) certification
  • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI
  • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued
  • Strong Javascript skills with practical experience
  • Analytical and problem-solving abilities
  • Ability to perform tasks independently
  • Good presentation and report-writing skills

Benefits

  • Competitive salary
  • Up to 30% travel annually
  • Opportunities for professional growth and development

Requirements Summary

5+ years of experience, strong Javascript skills, analytical and problem-solving abilities