Senior Technical Consultant

Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu’un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures.

Requirements

• Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.
• Knowledge of technical components such as LDAP, SAML/SSO and integrations that make use of these technologies.
• Ideally experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment.
• Experience working with Agile methodologies.
• Excellent communication and presentation skills.
• Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders.
• Prepared to study for, obtain and maintain ServiceNow certifications.
• Committed to wowing customers, ensuring that actions contribute towards measurable value for the customer, and generating customer success stories.
• Loves to win as a team and work efficiently in a collaborative environment.
• A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging.
• Have a hungry and humble mindset, and proactively seek help when challenges arise.

Benefits

• Accommodations for candidates with disabilities
• Export control regulations compliance
• Equal opportunity employer
• Flexible work arrangement