ServiceNow

Senior Technical Consultant

Join ServiceNow as a Senior Technical Consultant in Washington, DC. Leverage ITOM skills, CSA certification, and 3+ years of experience to drive customer success. Enjoy competitive benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
Discovery
Department - JobBoardly X Webflow Template
IT Operations Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Service Mapping
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 16, 2025

ServiceNow is seeking a Senior Technical Consultant, ITOM Workflow to provide technical expertise and configuration to customers. This role involves designing, implementing, and guiding customers to leverage ServiceNow's platform and ITOM products, focusing on customer business outcomes. The company offers a supportive and innovative workplace with opportunities for growth and learning.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • Relevant Solution-Specific Certified Implementation Specialist certifications (Discovery, Service Mapping, CMDB, Micro-Certifications)
  • At least 3 years of configuration/development experience for complex, highly-capable technologies
  • Demonstrated ability to influence and consult in ITOM related processes
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.)
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • health plans
  • 401(k) Plan
  • ESPP
  • matching donations
  • flexible time away plan and family leave programs

Requirements Summary

CSA certification & relevant certifications are needed. 3+ years config/development exp with complex technologies. Interpersonal skills & team player required