Senior Technical Lead

We are looking to hire a full time Senior Technical Lead for our Advice Canada/CL Distribution Technology team within Applications Delivery, Canada & LifeCo. The role will lead and build a high performing and engaged team that supports continuous improvement and growth initiatives.

Requirements

• Post-secondary degree/diploma in business or computer science or equivalent experience.
• A minimum of 6 to 9 years’ industry related experience supporting technology platforms and delivering projects/products to enable businesses capabilities in the group customer and/or individual customer and advisory network department
• Agile Leadership experience in a technology environment
• A Change Leader with experience in driving a high performance culture and advocating the culture changes within the business unit.
• Excellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement and productivity
• Ability to deal with ambiguity and flexibility of approach
• Strong relationship building and influencing skills
• Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization.
• Demonstrated experience in challenging the status quo and identifying areas of operational improvement (example: people, process, technology).
• Preference and experience working in a complex environment that rapidly evolving, and ambiguous with high expectations for excellence and achievement
• Able to be 'hands-on' with support, but also have a strategic / business mindset
• Experience of working with Agile/DevOps methodology is desirable
• Experience with ServiceNow platform and ITIL Certification considered strong assets

Benefits

• Base salary between $80,700 - $141,400 annually
• Variable compensation components of total compensation (annual bonus, commission etc)
• Career opportunities with a strong and successful company that’s trusted by millions of Canadians to do the right thing
• Diverse and inclusive workplace where your career and well-being are championed
• Inclusive, accessible environment, where all employees and customers feel valued, respected and supported
• Opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences
• Trusted by millions of Canadians to do the right thing