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ServiceNow
Senior Technical Support Engineer - Performance
Join ServiceNow as a Senior Technical Support Engineer in Staines, England. Leverage your AI, Java, and scripting skills to enhance performance and support.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 9, 2025
As a Senior Technical Support Engineer - Performance, you will be responsible for managing and resolving challenging issues for the ServiceNow Technical Support team, focusing on Performance and instance availability. You will mentor junior team members and work with customers to provide excellent support.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Strong Experience with relational databases (e.g. MySQL, Oracle)
- Java experience
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Benefits
- Equal Opportunity Employer
- Accommodations
- Export Control Regulations
Requirements Summary
Experience with AI, relational databases, Java, scripting languages, and Unix/Linux experience. Strong interpersonal and written communication skills
