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Bombardier
Service Delivery Manager
Join Bombardier in Dorval as a Service Delivery Manager. Leverage your 10+ years of IT experience and ServiceNow skills to enhance WPC Operations. Competitive benefits!
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 25, 2025
Join Bombardier, a company that designs, builds, and maintains peak-performing aircraft, as a Service Delivery Manager. In this role, you will support and manage WPC Operations, govern Standard Operating Procedures, and collaborate with teams to resolve IT Operational issues.
Requirements
- 10+ years’ work experience in IT technical support
- Degree or diploma in a relevant field of Technology or relevant experience
- ITSM knowledge and experience, with a great understanding of Servicenow reporting
Benefits
- Insurance plans
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
Requirements Summary
10+ years IT experience, degree or diploma in tech, ITSM knowledge with Servicenow reporting experience
