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5 Star Recruitment
Service Delivery Manager / ITSM Lead
Service Delivery Manager/ITSM Lead at 5 Star Recruitment, Cincinnati, OH. Manage outages & disruptions using ServiceNow ITSM. Requires 7+ yrs Actuarial-Health/Care, ITIL, C#/.NET, Salesforce.
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 11, 2025
Service Delivery Manager / ITSM Lead responsible for overseeing and managing end-to-end outage or business disruption calls.
Requirements
- 7+ years of experience in Actuarial - Health & Care
- Salesforce Sales Cloud and QA Inspection and Testing Skill
- ServiceNow_IT Service Management
- C# 3.0
- Core.NET Technologies
- ITSM and ITIL experience
Requirements Summary
7+ years of experience in Actuarial - Health & Care, ITSM and ITIL, and C# 3.0, Core.NET Technologies
