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Bell Integration
Service Desk Analyst
Join Bell Integration as a Service Desk Analyst in Portsmouth. Leverage ServiceNow for technical support, ensuring customer satisfaction. ITIL knowledge required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 19, 2025
The Service Desk Analyst will provide proactive and reactive technical support to achieve exceptional customer satisfaction, working 12-hour shifts, 4 days on/4 days off, 2 week rotation.
Requirements
- Previous experience working with ticketing systems such as ServiceNow
- Experience delivering exceptional customer service
- Understanding of IT workflows and ITIL practices
Requirements Summary
Ticketing experience, customer service, ITIL practices
