Connection

Service Desk/Desktop Support Technician

Join Connection as a Service Desk/Desktop Support Technician in Urbandale, IA. Leverage ServiceNow for IT support, with $24-$25/hr pay and great benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2023

Connection has a fantastic opportunity for a Desktop Support Technician to join our IT Service Desk team, providing hands-on technical support for office and field staff across regional operations.

Requirements

  • 1–2 years of experience in a technical support or IT help desk role.
  • Familiarity with IT ticketing systems such as Freshservice, ServiceNow, or similar platforms.
  • Proficient in Microsoft 365, Windows OS, and basic endpoint troubleshooting.

Benefits

  • contract to hire model offering great benefits
  • min USD $24.00/Hr.
  • max USD $25.00/Hr.

Requirements Summary

IT-related degree or equivalent experience, 1-2 years experience in technical support, proficiency in Microsoft 365, Windows OS