Eurofins

Service Desk Engineer

Join Eurofins as a Service Desk Engineer in Gurugram, Haryana. Utilize ServiceNow for IT support, troubleshooting, and project management. Benefits include growth opportunities and a dynamic team.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Knowledge Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 13, 2025

As a Service Desk Engineer, you will provide IT support to the organization, troubleshooting and resolving technical issues, and escalating complex problems to higher levels of support. You will also perform special projects and provide occasional on-call support.

Requirements

  • 0 to 1 years of Help Desk/Service Desk Support
  • 0 to 2 Years of Desktop Support increasing responsibilities
  • Good Knowledge Management
  • 0 to 1 years of ServiceNow (or equivalent ITIL Incident tracking)
  • Good Communication skill

Benefits

  • Launch pad into various senior management opportunities
  • Opportunity to grow project management skills
  • Chance to become part of a highly motivated international team
  • Fast-growing group with opportunities for increased responsibility

Requirements Summary

1-2 years of experience in Help Desk/Service Desk Support, desktop support, and knowledge management