.svg)
dss+
Service Desk Lead
Service Desk Lead at dss+ (Chennai). Lead IT support team, manage incidents/requests using ServiceNow. Requires 7+ yrs experience, ITIL V4 cert, strong communication skills.
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
We are looking for a Service Desk Lead to provide high-quality technical support and customer service for our IT users. The ideal candidate will possess strong communication, collaboration, and problem-solving skills, as well as adherence to IT operational processes and commitment to continuous service improvement.
Requirements Summary
7+ years of experience in Service Desk IT support, ITIL V4 Foundation Certification, and strong communication and customer service skills
