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DXC Technology
Service Desk Solution Architect
Join DXC Technology as a Service Desk Solution Architect in Las Rozas, Madrid. Leverage ServiceNow expertise to design ITSM solutions. Benefits include professional development and flexible work.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 17, 2025
DXC Technology is a global professional services company that leads digital transformation by advising and guiding clients in applying technology to achieve the best results. They have over 130,000 professionals and technology experts collaborating in over 70 countries.
Requirements
- Solid knowledge of ITSM tools (ServiceNow, BMC, Ivanti, etc.)
- Functional knowledge of the Service Desk environment and its KPIs (FCR, SLA, MTTR, etc.)
- Experience in designing or implementing Service Desk solutions
- High level of English (minimum B2)
Benefits
- Professional development
- Top-notch projects with market-leading clients
- Excellent working environment
- Flexibility and conciliation
- Working with cutting-edge technologies within the IT sector
- Access to DXC Learning and official certifications
- Social and responsible commitment
- Stable employment
- Social benefits
Requirements Summary
Solid knowledge of ITSM tools, experience in designing or implementing Service Desk solutions, and high level of English (minimum B2)
