Service Desk Support (12 months contract)

BCS is seeking a Service Desk Support specialist on a contract basis (12 months) to manage and operate the clearing and payment infrastructure. The role involves providing operational support, resolving issues, ensuring efficient processing and upholding service quality. It's a first-contact point for external users, coordinating support, and managing key system operations.

Requirements

• Manage service desk operations.
• Handle incident management and related tasks.
• Coordinate release notifications and activities.
• Ensure timely communication with participants.
• Handle payments transactions within the system.