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Bell Integration
Service Desk Team Lead
Join Bell Integration as a Service Desk Team Lead in the US. Lead a team, utilize ServiceNow, and ensure top-notch support. ITIL certified preferred.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 28, 2025
As a Team Lead, you will be responsible for leading a team of service desk analysts, ensuring consistent performance and professional growth, and providing flexible support on a 24x7x365 Service Desk.
Requirements
- 5+ years of experience in a service desk or IT support environment
- Previous experience in a leadership or supervisory role
- Proficiency in service management tools (e.g. ServiceNow, Jira)
- ITIL Certification
- Microsoft Certification
Benefits
- Excellent customer experience
- Professional growth
- Flexible support
Requirements Summary
5+ years of experience in a service desk or IT support environment, leadership experience, and proficiency in service management tools
