Service Management System Manager

Do you want to work in a diverse and international company where we build future ICT solutions together? At CSC, we offer unique development opportunities, a supportive and participatory work environment, and the opportunity to influence the future of research and learning. We are looking for a proactive and active team leader to develop our IT service management system and lead the service management team.

Requirements

• Strong teamwork and communication skills, both written and oral (Finnish, English)
• Leadership and organizational skills and experience as a team leader
• Process expertise
• IT Service Management expertise (e.g. ITIL or FitSM)
• Experience in developing IT service management processes and implementing changes in a large organization.
• IT security expertise and risk management, e.g. ISO/IEC 27001
• IT project management mechanisms and methods: Scrum, SAFe and the concept of complete architecture
• Using the ServiceNow software system in IT service management

Benefits

• Flexible working hours and the opportunity to work remotely
• Comprehensive occupational health care
• Comprehensive health insurance and remote work insurance
• Lunch is available during working hours
• Support for leisure activities with sports and cultural education