Service Now Administrator Associate

Join a purpose-driven team at ScotiaTech, Scotiabank's new technology hub in Bogota, as a ServiceNow Administrator Associate. The role involves troubleshooting complex issues, providing fixes and solutions, and ensuring system availability in a fast-paced environment.

Requirements

• 1-3+ years of System Administration or development experience with ServiceNow
• 1-3+ years of hands-on experience troubleshooting issues and developing the solution within the ServiceNow platform.
• 1-3+ years of hands-on working experience as a member of a medium or large sized help desk.
• Certified ServiceNow System Administrator certification or training (nice to have)
• ITIL Foundation certification or Training
• University and/or College in Computer Science or related disciplines.
• Experience with System Development Life Cycle and Test methodology.
• Ability to do research and development of new ways to leverage the ServiceNow Platform.
• Strong analytical skills to review Import payloads, monitor integrations and discovery schedules, maintain discovery schedules and dates.
• Multilingual (English/French/Spanish) is a plus.

Benefits

• Inclusive, positive work environment
• Competitive benefits