Softtek

Service Now CMDB Admin

ServiceNow CMDB Admin at Softtek, Aguascalientes. Manage CMDB classes, relationships, attributes, health dashboards. Requires CMDB expertise, Discovery tools knowledge, governance best practices, ITIL principles.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 17, 2025

The Service Now CMDB Admin is responsible for configuring and managing CMDB classes, relationships, and attributes, as well as implementing and monitoring CMDB health dashboards and reporting for data quality and compliance.

Requirements

  • Strong hands-on experience with ServiceNow CMDB administration
  • Familiarity with Discovery tools, integration processes, and data certification workflows
  • Proficiency in creating and interpreting CMDB dashboards and KPIs
  • Knowledge of CMDB governance best practices and ITIL principles
  • Problem-solving skills to address common pain points and drive continuous improvement

Requirements Summary

Strong experience with ServiceNow CMDB, problem-solving skills, and knowledge of CMDB governance best practices