Softtek

Service Now CMDB Admin

ServiceNow CMDB Admin at Softtek, Aguascalientes. Manage CMDB classes, relationships, CI attributes. Requires CMDB expertise, Discovery tools knowledge, ITIL principles, dashboard proficiency, governance best practices.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 17, 2025

Configure and manage CMDB classes, relationships, and attributes using Class Manager and Workspaces. Validate critical CI attributes such as relationships, CI status, and business criticality.

Requirements

  • Strong hands-on experience with ServiceNow CMDB administration.
  • Familiarity with Discovery tools, integration processes, and data certification workflows.
  • Proficiency in creating and interpreting CMDB dashboards and KPIs.
  • Knowledge of CMDB governance best practices and ITIL principles.
  • Problem-solving skills to address common pain points and drive continuous improvement.

Requirements Summary

Strong hands-on experience with ServiceNow CMDB administration, familiarity with Discovery tools, and problem-solving skills