Softtek

Service Now CMDB Admin

ServiceNow CMDB Admin at Softtek, Aguascalientes. Manage CMDB classes, relationships, Discovery integrations & schedules. Requires CMDB expertise, Discovery tools knowledge, dashboard proficiency & ITIL principles.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 17, 2025

Configure and manage CMDB classes, relationships, and attributes using Class Manager and Workspaces. Oversee Discovery integrations and manage Discovery Schedules to ensure timely and accurate CI population.

Requirements

  • Strong hands-on experience with ServiceNow CMDB administration.
  • Familiarity with Discovery tools, integration processes, and data certification workflows.
  • Proficiency in creating and interpreting CMDB dashboards and KPIs.
  • Knowledge of CMDB governance best practices and ITIL principles.
  • Problem-solving skills to address common pain points and drive continuous improvement.

Requirements Summary

Strong experience with ServiceNow CMDB administration, familiarity with Discovery tools, and proficiency in creating and interpreting CMDB dashboards