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Wipro Limited
Service Now Developer
Join Wipro Limited as a ServiceNow Developer in Gurugram. Leverage your 3-5 years of ServiceNow experience to manage client requests, ensuring SLA adherence and satisfaction. Enjoy a flexible work environment and growth opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 28, 2025
The Service Now Developer will resolve, maintain, and manage client's software/hardware/network based on service requests raised from the end-user as per the defined SLA's ensuring client satisfaction. The role requires ensuring timely response of all the tickets raised by the client end-user, service requests solutioning, and maintaining quality parameters.
Requirements
- 3-5 years of experience in ServiceNow - Platform Core
- 100% adherence to SLA/timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Benefits
- Flexible work environment
- Opportunities for growth and development
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance
Requirements Summary
3-5 years of experience in ServiceNow - Platform Core, 100% adherence to SLA/timelines, multiple cases of red time
