Thomson Reuters

Service Reliability Engineer

Join Thomson Reuters in Gdansk as a Service Reliability Engineer. Leverage ServiceNow skills to enhance system performance and incident response. Benefits include hybrid work and career growth.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 4, 2025

Join Thomson Reuters' Global Command Center team as a Service Reliability Engineer and develop your career with a world-class content-driven technology organization. The role involves running the production environment, improving software solution reliability, providing incident response, and optimizing system performance.

Requirements

  • 3-5 years of experience
  • Good understanding of Unix/Linux, Windows administration
  • Experience in working on any public cloud like AWS, Azure
  • Proficiency in the following general areas: Java (Java 1.7/Java 1.8), Javascript, Python, Jenkins, ServiceNow, MSTFS/ADO and/or Github experience providing technical support to Enterprise networks.
  • Good understanding of database technologies
  • Programming/Scripting languages such as Python, Perl,Powershell, Java / J2EE, HTML.
  • Experience working with logging tools (ex- Logstash and/or Kibana) and monitoring tools like Datadog
  • Security.
  • Hands on experience in implementing an DevOps pipeline using Jenkins and the AWS CI / CD tool sets.
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

Benefits

  • Hybrid Work Model
  • Flexibility & Work-Life Balance
  • Career Development and Growth
  • Industry Competitive Benefits
  • Culture
  • Social Impact

Requirements Summary

3-5 years of experience, Good understanding of Unix/Linux, Windows administration, Proficiency in Java, Javascript, Python, Jenkins, ServiceNow, MSTFS/ADO, Github