Thomson Reuters

Service Reliability Engineer

Join Thomson Reuters in Gdansk as a Service Reliability Engineer. Leverage ServiceNow skills to enhance production reliability, incident response, and DevOps.

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Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 29, 2025

Join our team as a Service Reliability Engineer - Global Command Center and develop your career with our growing global center in Gdansk, Poland. This role involves running the production environment, improving reliability and quality, and providing incident response. As a technology leadership role, you will analyze chronic and major issues, design solutions, and build tools and applications.

Requirements

  • 3-5 years of experience
  • Good understanding of Unix/Linux, Windows administration
  • Experience in working on any public cloud like AWS, Azure
  • Proficiency in Java (Java 1.7/Java 1.8), Javascript, Python, Jenkins, ServiceNow, MSTFS/ADO and/or Github experience providing technical support to Enterprise networks
  • Good understanding of database technologies
  • Programming/Scripting languages such as Python, Perl, Powershell, Java / J2EE, HTML
  • Experience working with logging tools (ex- Logstash and/or Kibana) and monitoring tools like Datadog
  • Security
  • Hands on experience in implementing an DevOps pipeline using Jenkins and the AWS CI / CD tool sets
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

Benefits

  • Hybrid Work Model
  • Flexibility & Work-Life Balance
  • Career Development and Growth
  • Industry Competitive Benefits
  • Culture
  • Social Impact

Requirements Summary

3-5 years of experience in Unix/Linux, Windows administration and public cloud experience, proficiency in Java, Javascript, Python, and other programming languages