Service Transition Specialist - IT Processes & Quality

The Service Transition Specialist for IT Processes & Quality is responsible for supporting the efficient and effective execution of service transitions, monitoring key metrics, and driving continuous improvement. The role requires close collaboration with various stakeholders to ensure adherence to standards and successful delivery of process and quality objectives. This is a supportive role focused on process improvement and quality assurance.

Requirements

• Coordinate alignment of service transition process dependencies.
• Maintain documentation and monitor execution.
• Assist in quality assurance checks and reviews.
• Track and document quality issues.
• Support training initiatives.
• Track and gather feedback.
• Support process changes and quality improvements.

Benefits

• Professional trainings and events
• Flexible work environment
• International and flexible work environment
• Official office in Budapest
• Up to 100% mobile work