EY

ServiceNow - Senior Manager

Join EY as a Senior Manager in Toronto, leading ServiceNow implementations. Requires 8+ years in management, strong ServiceNow expertise, and PMP certification. Competitive benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

ServiceNow Senior Manager job description. We are looking for a leader to manage the complete software product development life cycle of the product in a fast-paced cross-cultural diverse environment.

Requirements

  • 8+ years of experience in business and/or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager
  • A deep understanding and knowledge of implementing ServiceNow across the enterprise.
  • Strong connections in the market to establish and expand the ServiceNow practice.
  • ServiceNow technical leadership (ideally a CTA) along with BD experience is ideal.
  • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement.
  • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery team
  • Understanding of ServiceNow Platform design and architecture
  • Professional certifications (PMP)
  • The ability to work independently in a fast-paced, dynamic team-oriented environment
  • The ability to develop relationships and rapidly build credibility and trust

Benefits

  • Competitive compensation package
  • Total Rewards package includes comprehensive medical, prescription drug and dental coverage, defined contribution pension plan, vacation policy, firm paid days, statutory holidays and paid personal days (based on province of residence), and range of exciting programs and benefits
  • Support and coaching from engaging colleagues
  • Learning opportunities to develop new skills and progress career
  • Freedom and flexibility to handle role in a way that's right for employee

Requirements Summary

8+ years of experience in business and/or technical management, deep understanding of implementing ServiceNow, strong connections in the market, ServiceNow technical leadership, knowledge of the ServiceNow platform, strong experience in selling ServiceNow