EY

ServiceNow - Senior Manager

Join EY in Calgary as a ServiceNow Senior Manager. Lead software development, implement ServiceNow solutions, and drive business growth. 8+ years required. Competitive benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

We're looking for a ServiceNow Senior Manager to lead the complete software product development life cycle in a fast-paced cross-cultural diverse environment. The role requires a solid understanding of and demonstrated experience in leading large cross-functional teams using Agile/SCRUM best practices.

Requirements

  • 8+ years of experience in business and/or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager
  • Deep understanding and knowledge of implementing ServiceNow across the enterprise
  • Strong connections in the market to establish and expand the ServiceNow practice
  • ServiceNow technical leadership (ideally a CTA) along with BD experience is ideal
  • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems
  • Built long-term business relationships with senior client personnel and executives through engagements and networking
  • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement
  • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery team

Benefits

  • Competitive compensation package
  • Total Rewards package including comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days
  • Support and coaching from engaging colleagues
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

Requirements Summary

8+ years of experience in business and/or technical management of requirements and delivery of projects. Deep understanding and knowledge of implementing ServiceNow across the enterprise. Strong connections in the market to establish and expand the ServiceNow practice