NTT DATA

ServiceNow - Technical Consultant / Senior

Senior ServiceNow Technical Consultant at NTT DATA, Plano, TX. Lead ITSM/ITOM/ITAM implementations, architect solutions, mentor teams, integrate APIs, ensure compliance. 7+ yrs ServiceNow experience required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 28, 2025

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions.

Requirements

  • Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
  • Provide technical leadership and mentorship to junior consultants and developers.
  • Customize and configure ServiceNow applications using best practices and maintain platform integrity.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
  • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
  • Stay current with ServiceNow releases and proactively recommend platform enhancements.
  • Support pre-sales activities including solutioning, demos, and proposal development.

Benefits

  • Competitive compensation
  • Benefits

Requirements Summary

7+ years of hands-on experience with ServiceNow platform development and administration, Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field