EY

ServiceNow -Manager

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
October 15, 2025

ServiceNow Management position at EY involves leading a group in Service Now Practice, providing strategic direction, product development, and sales enablement. The role requires experience working with large global teams and a focus on client implementation and ongoing management of Service Now infrastructure across various modules. The position is global and offers opportunities for growth and development.

Requirements

  • Lead sales and pre-sales work in Service Now
  • In-depth knowledge of Service Now partner ecosystem and licensing model
  • Design and develop large solutions combining Service Now platform and automation
  • Lead offshore team in service Now modules (ITSM, ITOM, ITBM, HRSD, Sec Ops)
  • Build internal relationships & maintain a people-related program
  • Contribute to people-related initiatives like recruitment, retention, and training
  • Perform role in business development

Benefits

  • Competitive Salary
  • Career Development
  • Global Support
  • Inclusive Culture

Requirements Summary

Bachelor's degree, 7-13 years of relevant experience, Service Now CSA certification, and ITIL certification are required. Agile/scrum experience and PMP certification are highly desirable