NTT DATA

ServiceNow Architect

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 9, 2025

NTT DATA Business Solutions is seeking a ServiceNow Architect to join a global NTT DATA Group team, specializing in SAP solutions. The role focuses on designing, developing, and integrating ServiceNow solutions to meet business needs, bridge technology and business strategy, and supporting transformation. They emphasize diversity, inclusion, and continuous learning opportunities.

Requirements

  • Experience in a global implementation
  • Deep understanding of ServiceNow CSM and ITSM modules
  • Deep understanding of ServiceNow data model (CMDB and CSDM)
  • Good understanding of ServiceNow ITOM
  • Working knowledge of Automation centre / workflows
  • Practical experience in integration of various platforms / products
  • Good written and spoken English

Benefits

  • Team-oriented corporate culture
  • Family-friendly benefits
  • Flexible working hours
  • Inhouse Academy

Requirements Summary

Global implementation experience. ServiceNow CSM/ITSM & data model expertise. Automation hub and integration experience. API/SCM knowledge