Booz Allen Hamilton

ServiceNow Architect

Join Booz Allen Hamilton as a ServiceNow Architect in Washington, DC. Design and implement DoD solutions using ITSM, ITOM, and more. 7+ years experience required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Master Architect

Job description

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Posted on:
 
June 13, 2025

As a ServiceNow Architect, you will design and implement Enterprise level ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations. You will lead the development of ServiceNow applications and solutions to implement system stakeholder requirements. You will be a trusted advisor to DoD customers to understand their mission, current architecture and priorities, and security requirements.

Requirements

  • 7+ years of experience with architecting, designing, and implementing Enterprise level ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations
  • 7+ years of experience with developing ServiceNow solutions across platform applications including ITSM, ITOM, HRSD, and custom applications
  • Secret clearance
  • Bachelor’s degree
  • ServiceNow Implementation Specialist Certifications, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HRSD and ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values

Requirements Summary

7+ years of ServiceNow experience, secret clearance, and ServiceNow certifications required