NTT DATA Services

ServiceNow Architect

Join NTT DATA as a ServiceNow Architect in Irving, TX. Leverage your 8+ years of ServiceNow expertise to design and implement ITSM, ITOM, and more.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 26, 2025

NTT DATA is seeking a ServiceNow Architect to join their team in Irving, Texas. The successful candidate will be responsible for designing, implementing, and managing ServiceNow solutions across various modules. The ideal candidate will have deep expertise in the ServiceNow platform and will be responsible for ensuring the successful delivery of scalable and efficient solutions that meet business needs and align with IT best practices.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Business, or related field
  • 10+ years of experience in IT with at least 8+ years focused on ServiceNow implementations, development, and architecture
  • Proven track record of designing and delivering complex ServiceNow solutions, including custom applications, integrations, and enterprise-level deployments
  • In-depth experience with ServiceNow ITSM, ITOM, ITAM, and other ServiceNow modules (e.g., IRM, VR, HRSD, CSM, SecOps, etc.)
  • Strong leadership, mentoring, and team-building skills
  • Ability to effectively communicate complex ideas and solutions to non-technical stakeholders
  • Exceptional problem-solving and troubleshooting skills
  • Detail-oriented with a focus on delivering high-quality, scalable solutions
  • Strong analytical skills and the ability to think strategically

Requirements Summary

10+ years of IT experience, 8+ years of ServiceNow experience, strong leadership and communication skills, and ability to deliver high-quality solutions