KPMG Global Services

ServiceNow Associate Consultant

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 4, 2025

ServiceNow Associate Consultants will develop technical solutions within the ServiceNow platform to meet the business needs of the IT department and potentially other IT systems. This involves creating and maintaining ServiceNow modules for ITSM, HRSD, and other service-related applications. Strong hands-on ServiceNow experience, integration with other systems, and excellent communication skills are essential.

Requirements

  • Develop technical solutions on the ServiceNow platform.
  • Develop ITSM and other modules (GRC, SECOPS, HRSD, CSM, ITBM).
  • Support and develop ServiceNow platform in a dynamically changing environment.
  • Knowledge of Web Technologies (XML, HTML, JAVA Script, etc.).
  • Excellent verbal/written communication, collaboration, and analytical skills.
  • ServiceNow integration with various solutions (SaaS, External Apps).

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Collaborative work environment

Requirements Summary

B-Tech/BCA/MCA degree required. 4.5+ years IT experience. ServiceNow support/implementation experience preferred. Certification in ITSM is a plus