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Experian
ServiceNow Business Analyst
Direct Hire
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Operations Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 1, 2025
Experian is seeking a ServiceNow Business Analyst to develop process documentation, identify areas for improvement, and promote continuous process improvement practices. The role involves communication, requirements gathering, and collaboration with the implementation team. Experience defining and deploying 'to be' best practice processes within ServiceNow is essential.
Requirements
- B. Tech in Computer Science
- 3 to 5 minimum ServiceNow process consultancy experience (ITOM module and related experience)
- Hands-on ServiceNow experience meeting client requirements
- Bachelor’s Degree in Computer Science, Management, Information Systems or related discipline (preferred)
- Driving ServiceNow (ITOM module) process definition, re-engineering, improvement, and gap analysis
Benefits
- Competitive salary
- Opportunities for growth
- Inclusive work environment
Requirements Summary
Bachelor's degree in Computer Science or related field. ServiceNow process consultancy experience required. Experience defining & deploying best practice processes
