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Levio
ServiceNow Business Analyst
Join Levio in Montreal as a ServiceNow Business Analyst. Leverage ITSM & SPM skills, manage stakeholders, and enjoy flexible hours & professional growth.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
September 15, 2025
Levio is seeking a ServiceNow Business Analyst to support large-scale projects. This role involves capturing and documenting business requirements, managing stakeholders, and collaborating with the platform team. The position offers an opportunity to work in a stimulating environment and contribute to ambitious technology projects.
Requirements
- University degree in Information Technology, Business Administration, Engineering, or related field
- Three to five years of experience as a Business Analyst
- At least three years of ServiceNow experience with ITSM and SPM understanding
- Proficiency in ServiceNow platform functionalities
- Strong analytical and communication skills
- ServiceNow certification (e.g., Certified Implementation Specialist) and knowledge of ITIL framework
Benefits
- Flexible hours
- Professional development allowance
- Registered Retirement Savings Plan
- Public transportation reimbursement
- Referral bonuses
- Paid time off
- Social life
Requirements Summary
Bachelor's degree in related field. 3-5 years in Business Analyst experience. ServiceNow experience w/ ITSM & SPM
