Apside

ServiceNow Business Analyst

Join Apside as a ServiceNow Business Analyst. Leverage your CSM/IRM expertise to define requirements and deliver solutions. 5+ years experience required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

ServiceNow Business Analyst will be responsible for eliciting and validating business requirements, defining and documenting business and technical requirements, and collaborating with stakeholders to deliver solutions. Strong experience in ServiceNow is required.

Requirements

  • Bachelor’s degree in business administration, Information Technology, or a related field
  • 5+ years of experience
  • Proven experience as a Business Analyst in CSM and/or IRM
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience with Azure DevOps and requirement management

Requirements Summary

5+ years of experience, Bachelor’s degree, Proven experience as a Business Analyst