ServiceNow Systems Engineer, Deloitte Global Technology

ServiceNow Systems Engineer position at Deloitte Global Technology. Responsible for live support during North America time zone and developer support on grow activities for the QAP solution.

Requirements

• At least 5 years of ServiceNow experience, including custom development, configuration.
• At least 2 years of ServiceNow GRC/IRC experience.
• ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
• Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
• Experience with customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets.
• Working knowledge of integrations and migrations.
• Deep understanding of ITIL.
• Working understanding of ServiceNow administration settings and deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations.
• Comfort working in an agile environment with constant feedback and interaction with the team and ability to work under high pressure.
• Demonstrated ability to troubleshoot technical issues.

Benefits

• Total Rewards package includes competitive base salary and variable pay opportunities.
• Mental health support benefits: $4,000 per year.
• Flexible benefit spending account: $1,300.
• Firm-wide closures: 'Deloitte Days'.
• Development and Innovation Days.
• Flexible work arrangements.
• Hybrid work structure.