Apside

ServiceNow Business Analyst

Join Apside as a ServiceNow Business Analyst. Leverage CSM/IRM skills, validate requirements, and collaborate with stakeholders. 5+ years required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 28, 2025

The ServiceNow Business Analyst will elicit and validate requirements from business processes, collaborate with stakeholders, and design and document functional specifications. Strong experience in ServiceNow is required.

Requirements

  • Bachelor’s degree in business administration, Information Technology, or a related field
  • At least 5 years of experience
  • Proven experience as a Business Analyst in CSM and or IRM
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience with Azure DevOps and requirement management

Requirements Summary

Bachelor's degree in business administration or related field, at least 5 years of experience, proven experience as a Business Analyst in CSM and or IRM