We are seeking a Technical Consultant to work in a dynamic environment using agile methodology to deliver client projects. The successful candidate will have experience in end-to-end project implementation on ITOM (CMDB & CSDM) and provide hands-on development to include creation, configuration of CMDB mapping of Servers, networks, and applications.
Requirements
- Hands-on experience in ServiceNow ITOM modules (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management)
- Experience in development, including creation, configuration of CMDB mapping of Servers, networks, and applications
- Experience in form design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications
- Developing integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs
- Integrating ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods