Freddie Mac

ServiceNow CMDB Application Support, Senior

Senior ServiceNow CMDB Application Support engineer at Freddie Mac, Virginia. Design & maintain CMDB systems using ITSM, ITOM Discovery, SAMPro, APM, CSDM. 5+ yrs dev exp, 3+ CMDB exp required.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 5, 2025

Freddie Mac is seeking a Senior ServiceNow CMDB Application Support engineer to design, develop, and maintain a reliable Configuration Management Database (CMDB) system. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, SAMPro, APM, and CSDM architecture.

Requirements

  • B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience)
  • 5+ years' experience in software development, design, and architecture
  • 3+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology
  • 4+ years' experience in Agile practices, building software in an enterprise environment
  • Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline
  • Experience with distributed systems, enterprise communications patterns & open standards like APIs

Benefits

  • Comprehensive total rewards package
  • Competitive compensation
  • Market-leading benefit programs

Requirements Summary

BS/MS in CS/SE/IT, 5+ yrs software dev exp, 3+ yrs CMDB dev exp, Agile exp, enterprise arch exp, dist sys exp