ServiceNow Configuration & Asset Management Engineer

Cooley is seeking a ServiceNow Configuration & Asset Management Engineer to join the Technology Platforms and Applications team. The engineer will be responsible for designing and implementing scalable solutions, maintaining data integrity, and ensuring the CMDB aligns with business objectives.

Requirements

• Designing and implementing CMDB solutions
• Developing robust relationship mappings and maintaining data dictionary
• Enhancing CMDB structure to support ITIL processes and business needs
• Designing and implementing applications to meet ITOM and ITAM requirements
• Creating custom workflows, policies, and scripts to improve automation and platform functionality
• Building and maintaining integrations using REST, SOAP, JDBC, and MID Servers
• Managing ServiceNow Discovery and Service Mapping
• Integrating and aligning CMDB with ITAM to track hardware, software, and cloud resources
• Automating asset lifecycle processes
• Defining and monitoring KPIs to measure CMDB health, data quality, and alignment with business goals

Benefits

• Competitive compensation
• Excellent benefits package
• Full range of elective benefits
• Firm-paid life insurance, AD&D, LTD, short term medical benefits
• 21 days of Paid Time Off (“PTO”)
• 10 paid holidays each year
• Generous parental leave and fertility benefits