ServiceNow Configuration Management Database Technical Lead

The ServiceNow Configuration Management Database Technical Lead will support a DoD customer in implementing and maintaining an enterprise IT CMDB platform. The position involves providing technical oversight, guidance, and leadership to ServiceNow teams. The role requires a strong understanding of ServiceNow ITSM & CMDB platform execution and experience in managing development teams.

Requirements

• Active secret clearance OR ability to obtain a secret clearance
• 10+ years of relevant experience
• Bachelor’s Degree (or 15 yrs without a degree)
• ServiceNow Certified System Administrator certifications.
• Experience recommending commercial solutions to the DoD, especially in the CMDB and asset space.
• Experience reviewing reports of computer equipment production, malfunction, and maintenance to determine and address problems.
• Experience supporting architecture design, development, implementation, and maintenance, especially related to CMDB and asset management.
• Broad and deep understanding in ServiceNow ITSM & CMDB platform execution.
• Experience managing ServiceNow dev teams in conceiving, planning, and conducting research and analysis for complex technological problems of considerable scope.
• Experience with coordinating multiple workstreams across the teams to ensure timeline delivery of major capabilities.
• Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users.
• 3+ years’ experience leading development teams
• 3+ years’ experience working in ServiceNow CMDB
• Strong analytical and strategic thinking skills with a service-oriented mindset
• Good team player with a strong willingness to participate and help others
• Ability to work in a fast-paced environment with self-motivation

Benefits

• Comprehensive benefits options
• Healthcare
• Wellness
• Financial
• Retirement
• Family support
• Continuing education
• Time off benefits