ServiceNow Customer and Industry Workflows Specialist Solution Consultant (Telco)

Join our dynamic team in Australia as a ServiceNow Customer & Industry Workflows Specialist Solution Consultant and make a lasting impact on customer experience. As a Specialist Solution Consultant, you'll drive customer success by delivering innovative solutions that address complex business challenges in the Telco industry.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Deep domain expertise in the telecommunications industry, including familiarity with OSS/BSS systems, network operations, and customer experience challenges relevant to Australia and New Zealand providers.
• 7+ years of pre-sales solution consulting experience with a focus on Customer Experience (CX), ideally supporting Tier-1 or Tier-2 telco accounts.

Benefits

• Career Growth: We invest in your professional development with opportunities for training, certifications, and career advancement.
• Impactful Work: Your work will directly contribute to our company’s success and help clients achieve their goals.
• Competitive Compensation: Enjoy a competitive salary, bonus structure, and comprehensive benefits package.